Frequently Asked Questions

As a brand leader in premium cannabis, The City Delivery continues to transform the industry, offering innovative products of uncompromising quality, sitting at the intersection of nature and science. With focus on the development of highly intrinsic oil, The Good Guy delivers multiple options for connoisseurs and beginners alike. Since 2014, The City Delivery has surpassed the industry’s standard of quality, formulating natural botanical ingredients to create some of the world’s best cannabis and hemp products. Today, The City Delivery is widely recognized by its commitment to enhancing the everyday life of consumers with the most natural, pure, and safe products in the cannabis and hemp space.

We use our own proprietary method that uses a full-spectrum, whole plant extraction process, which focuses on preserving and purifying the essence of the cannabis plant. We use the whole, live plant to maintain the integrity of the plant’s phytochemical fingerprint, which is essential to our oils’ true-to-strain taste.

No. Our products NEVER use any fillers or additives, which includes, but is not limited to: tocopheryl acetate (vitamin E acetate), glycols, vegetable glycerin, artificial flavoring, synthetic terpenes, or cutting agents. The ONLY ingredients that are found in our vaporizer pens are natural, full-spectrum cannabis oil and cannabis-derived terpenes

For optimal performance, we recommend that you use the appropriate The City Delivery 510 thread battery; our batteries are designed and paired with our cartridges for optimal temperature, durability, vaporization, and electrical settings. We recommend setting other devices between 3.3- 3.7 Volts or 11 Watts, but we cannot guarantee the quality with off-branded battery devices.

Just like any electronic device, getting the most out of our vaporizer starts with proper storage. Our recyclable CR packaging makes it easy to properly store your cartridges to ensure a consistent experience from the first draw to the last.

– Detach cartridge from battery when not in use for extended periods of time.
– Store cartridge in cool and dim light with original packaging.
– Keep positive pins clean by using a cotton swab and rubbing alcohol.

Due to our high-powered CTEC heating element, the device will become extremely hot during excessive use. Do not draw consecutively for more than 3 puffs without giving device time to cool down (approx. 2-5 minutes). Chain vaping may cause overheating, malfunction, leaking, clogging, burns and/or injuries.

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